Refund policy
Made to Order
All products are made to order, which helps reduce waste and avoid overproduction. Because each item is produced specifically after purchase, I’m unable to accept returns or exchanges for sizing, color choice, or change of mind. Please review the product details and size chart carefully before ordering. If you’re between sizes, I recommend sizing up for a more relaxed fit.
If there’s a production issue with your order, such as a misprint, damage, defect, or the wrong item being sent, please contact info@erinemalone.com within 7 days of delivery and include your order number and clear photos showing the issue. I’ll work with my print partner to get the issue resolved as quickly as possible. Approved claims will be resolved with a replacement or refund, as appropriate. Approved refunds will be issued to the original payment method and may take several business days to appear, depending on your payment provider.